Return policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. All goods (including all parts and Items must be unused) must be returned to us via post office delivery.
To start a return, you can contact us. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
AFTER-SALES SERVICE
All products are covered under warranty for maintenance of the parts, materials and functions,Problems and failures verified upon further identification will be offered free replace parts or products.
You can always contact us for any question.
1.Maintenance Service Policy:
(a).parts damaged: Users can contact us through email,If it is parts broken or lose, we will give the first time.The user sends the required parts and is replaced by the user.
(b).Product Repair:Products that need to be Repair must be returned by post office. We are willing to replace the new product for you. Please send the tracking number to me after delivery. The new product will be delivered as soon as possible. I will give you a new tracking number. You have to bear the return shipping costs. The cost of re-delivery is borne by our company.
2.Warranty Time:
The whole series of products, offers one year free maintenance service.